Products
How can I determine the best homeware pieces for my space?
Start by considering the colors, textures, and overall aesthetic of your home. Our collection offers a range of styles, from rustic to modern, so there's something for every type of décor. If you're unsure, our team can help you choose pieces that suit your space.
Can I use the same décor items in multiple rooms?
Absolutely! Many of our pieces are versatile enough to work in different rooms. Try using complementary items across your living room and dining areas to create a harmonious flow in your home.
What materials are your products made from?
Our homeware is crafted from premium, locally sourced materials like ceramics, wood, and metal, all showcasing traditional Mexican craftsmanship with a modern twist.
How should I care for my homeware items?
For most items, gentle cleaning with a soft cloth is recommended. For ceramics and delicate materials, avoid harsh chemicals and opt for mild soap and water. Specific care instructions are available, please email hola@modernmexico.com for more information.
Do you offer custom pieces?
Yes! We offer bespoke designs for those looking for something truly unique. Reach out to our team, and we can work with you to create a custom piece that fits your vision perfectly.
Can I purchase items in bulk?
Yes, we do offer bulk purchasing for interior designers, hotels, and other businesses. Contact us for pricing and availability.
Shipping, Returns & Exchanges
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable.
Do you ship overseas?
We currently only ship within the continental US.
What is your return policy?
At Modern Mexico, every item is thoughtfully crafted to celebrate the beauty, skill, and cultural heritage of Mexican artisans. We stand behind the quality and artistry of our collections and want you to feel confident in your purchase.
Due to the handcrafted and one-of-a-kind nature of our products, all sales are final. Each piece is individually handmade with care and attention to detail, making it truly unique and impossible to replicate.
Each product is handmade, and slight variations in color, texture, shape, glaze, or finish may occur as part of the artisanal process. These variations are not defects, but a reflection of the authenticity and craftsmanship of each piece. By purchasing, you acknowledge and appreciate these natural characteristics as an essential part of the product.
For this reason, we do not accept returns, refunds, exchanges, or cancellations once an order has been placed. This policy applies to all items, including sculptures, figurines, fine art pieces, and made-to-order creations.
We kindly ask customers to inspect their items upon delivery. In the rare event that an item arrives damaged, you must notify us within 48 hours of delivery by providing clear photos of the damaged item and its original packaging. Approved claims may be eligible for a replacement at our discretion. Requests submitted after this 48-hour period will not be accepted.
We encourage customers to carefully review product descriptions, measurements, and images before purchasing. If you have any questions or need additional information about a piece prior to placing your order, please feel free to contact us—we’re always happy to help.
Thank you for supporting our commitment to exceptional craftsmanship and cultural preservation.
Have questions about your order, or a general enquiry?